Mastering One-on-One Meetings: Best Practices for Effective Team Communication

In any organization, effective communication is the backbone of success. One of the most valuable tools in a manager’s arsenal for fostering strong relationships and empowering their team members is the one-on-one meeting. These dedicated sessions provide an opportunity to connect on a personal level, address concerns, provide feedback, and align goals. However, to truly maximize the potential of these meetings, it is crucial to follow some best practices that ensure productivity and engagement. In this blog post, we will explore the key principles and actionable strategies for conducting effective one-on-one meetings with your team.

Establish a Regular Cadence:
Consistency is vital when it comes to one-on-one meetings. Set up a regular schedule that works for both you and your team members. Whether it’s a weekly, biweekly, or monthly meeting, stick to the agreed-upon timeframe. This regularity creates a sense of dependability and allows team members to prepare adequately for the discussions, ensuring that they make the most of the allotted time.

Create a Safe and Open Environment:
To foster trust and open communication, it’s crucial to establish a safe and non-judgmental environment during one-on-one meetings. Encourage team members to share their thoughts, concerns, and ideas openly. Actively listen, show empathy, and be genuinely interested in their perspectives. Respect confidentiality and assure team members that their concerns will be taken seriously and addressed appropriately.

Set Clear Objectives:
Before each meeting, set clear objectives and communicate them to your team member. This clarity ensures that both parties are on the same page and helps focus the conversation. Objectives could include discussing progress on specific projects, addressing challenges or roadblocks, exploring career aspirations, or seeking feedback on recent performance. Clearly defined goals help make the meeting purposeful and productive.

Active Listening and Feedback:
A key aspect of effective one-on-one meetings is active listening. Demonstrate your attentiveness by maintaining eye contact, nodding, and responding thoughtfully. Give team members ample time to express themselves without interruption. Ask open-ended questions to encourage deeper insights and understanding. Provide constructive feedback while highlighting strengths and areas for improvement. Remember, the goal is to have a meaningful dialogue that fosters growth and development.

Encourage Employee Ownership:
One-on-one meetings should not be one-sided conversations. Encourage your team members to take ownership of the meeting and actively participate in the discussion. Encourage them to come prepared with topics or questions they would like to discuss. This approach not only empowers individuals but also fosters a sense of ownership, accountability, and engagement.

Discuss Personal Development:
In addition to project-related discussions, dedicate time to discuss personal and professional development. Help team members identify their strengths, areas for growth, and career aspirations. Collaboratively set goals and create actionable plans to support their development. By investing in their growth, you demonstrate that you value them as individuals and are committed to their success.

Follow-Up and Accountability:
To ensure the effectiveness of your one-on-one meetings, it’s essential to follow up on discussed topics and action items. Document key points, decisions, and commitments made during the meeting. Arrange for a summary to be shared afterward, outlining action steps, deadlines, and any resources needed. Regularly review progress on action items during subsequent meetings, providing necessary guidance and support. I wholeheartedly support a leaders empowerment of their direct reports by use of questions such as “how will you hold yourself accountable to this commitment?” or “What specific commitments to action will you make as a result of this conversation?”

Mastering the art of one-on-one meetings is a powerful tool for cultivating strong relationships, enhancing team performance, and promoting employee growth and development. By implementing these best practices, you can create a positive and productive meeting environment where team members feel heard, supported, and motivated. Remember, effective communication is the cornerstone of successful leadership, and investing time in meaningful one-on-one interactions can yield tremendous results for both individuals and the overall team dynamic.

Reflections And Considerations

“I do not really think that for any man valuable ‘criticism’ is usually to be attained hot on the spot: it is then too mixed with mere reaction. Let us listen again more patiently.”

J.R.R. Tolkien in a letter to C.S. Lewis regarding criticisms Tolkien had made of a piece of Lewis’ work.
  1. Reflection: Where do you need to listen again more patiently to valuable criticism you’ve been given?
  2. Language I love: in preparation for an upcoming presentation a teammate asked to meet with me prior to “calibrate”. I hadn’t heard the term used in this way before and it gave me a new appreciation for the shared desire for excellence we have in our work. 
  3. Be Visionary: A leader’s vision will tell them what they are NOT going to do as much as what they ARE going to do. Vision clarity gives a leader clear boundaries and momentum for decision-making.
  4. Podcast The Could Change You: MINUTES ON MASTERY – features simple insights from the Finding Mastery Podcast with high-performance psychologist Michael Gervais and world-leading performers in sports, the arts, and business.

Better leaders, better community, better world.

If you work on leadership skills, your family and your neighborhood get better, right?! Then if your family and your neighborhood get better, your area; your town/city gets better, the local coffee shop, the board of education improves, your entire community improves.

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Everything rises and falls on leadership

John C. Maxwell

Now I don’t mean to throw a statement at you like that as soon as you jump on. But I want to say it every day because every day I’m believing this more and more. The better the leadership the better the world. I know this sounds wild, and I realize that this sounds idealistic. I continue to see as I get older and live more of my life, I see the impact that leadership has on homes, on families, and in communities around those homes, and in spaces when you go to the store Target/Walmart, you see the impact of leadership in these people lives, and I just want to say this week that your personal leadership matters.

Your leadership matters right where you’re at. You have the potential, this sounds insane I know, but you have the potential to impact the world from where you live. If your leadership impacts your home for the better, that will impact your neighborhood for the better, even in the relationship with your neighbors and the people you interact with every day. Communication gets better, teamwork gets better, as you work on your own leadership, your fitness gets better, your thinking gets better. If you work on leadership skills, your family and your neighborhood get better, right?! Then if your family and your neighborhood get better, your area; your town/city gets better, the board of education improves, the township improves. When you walk into your local coffee shop with clarity and confidence to talk to the barista with compassion and intention you will improve the environment. Local people get helped by your improved leadership competency; by your increased abilities to make people feel safe to carry on conversations that are meaningful, and so it goes on from your neighborhood then your city and then to the county and people you interact with and the influence you have.

You’ve all heard stories about how a smile begets a smile. I just want to tell you your leadership matters. I am committed to improving my own leadership with you, to help people’s leadership get better together. Not just in their home, not just with their family, but in their work. Because if we help each other get better, with our leadership personally and professionally the world is a better place. John Maxwell said it well: “Everything rises and falls on leadership”. your community rises and falls on the leadership within it or lack thereof. Will you be part of raising it up or letting it fall?

Let’s go together to a place where our leadership is improving, and we’re seeing real change in our family, in our neighborhood, and as a result, in the growing community around us because everything improves when the leader gets better. There is no doubt about that.

I’m in love with the idea that you guys are desiring to be great leaders!

Use the comments below to share one area of leadership you are looking to improve on.

Maybe you’re a student-athlete, maybe you’re a professional business leader, and you’re trying to improve your leadership but stuck somewhere, I’m curious what kind of roadblocks are there that you need to overcome?

Today’s Success Could Lead to Tomorrows Failure

Do you want to limit your ability to succeed?


Recently I read a line that stated “Usually the things that have made us successful in the past eventually become a source of constraint and limitation.”

Another way I’ve heard this said is “What got you here, won’t get you there.”


The first author took this sentiment to a level of an indictment that is much concerning to me as a leader in transition. We have all experienced various levels of success in our lives and I am no different. As you and I launch into new endeavors whether in our personal or professional lives we lean into the skills, talents, and lessons learned along the way. I would say we are shaped by the journey of our successes and our failures to become a “better” version of ourselves. However, in this authors account of visionary leadership he is challenging this way of thinking and cautioning the reader/leader/learner to be wary of who you’ve become and resist the temptation to trust in the success born talents and persona but rather reinvent yourself into the person you need to be so that your vision can be accomplished.


It seems as though the author is challenging us to resist the temptation to shrink our vision to fit our history.


What will you do with this thought? For me, over here in Jeremiah land, I need to make this kind of idea practical so here are 3 things I plan to do to avoid my own experience constraints.

  1. Let the vision lead the way
    1. If the you are confident that the impossible future you’re hoping to create is something that MUST become a reality then doesn’t it make sense that the vision would lead the way . Lets refuse to allow our experience born strengths and weaknesses to direct our day to day, week to week, month to month strategy.
  2. Learn from “outsiders”
    1. Tell complete strangers what you’re trying to accomplish and ask them what kind of leader it would take to make this a reality
  3. Learn from “insiders”
    1. Tell people you know well what you’re trying to accomplish and ask them what they think your biggest personal constraint will be as you attempt to make it a reality

I’d love to hear from you on this. Comment below and tell me what you think.

5 things I’ve learned from the 2020 pandemic

What I’m learning from the Pandemic may surprise you. Then again it might not. Either way, here’s 5 things I’ve learned so far.

1 – declaring undeclarables is a fast way to frustrate people and lose credibility.

2 – my son likes to listen to 90’s alternative rock while doing homework

3 – I like exercising just because it makes me feel good

4 – the church doesn’t need a building

5 – my son makes AMAZING scrambled eggs!

How about you? what is one or two things the pandemic has taught you?